Over 1/3 of Professionals Are Worried Zoom Compromised Their Information

Virtual conferences, happy hours, and birthday parties are the new normal. As social distancing persists, we demand new ways to remain interconnected. With Zoom’s popularity exploding during the coronavirus pandemic, we wanted to ask professionals across companies how the security issues at Zoom have affected them. We asked the 3.5 million verified professionals on Blind two questions:

  1. Has your usage of Zoom been affected by their security issues?
  2. Are you worried your information may have been compromised?

 Key findings as of 4/09 – 4/11~4,392 responses:

  • 12.1% of professionals completely stopped using Zoom
    • 9.7% of professionals are using Zoom less
    • 100% of Tesla professionals completely stopped using Zoom
    • 36.8% of Salesforce professionals completely stopped using Zoom
    • 20.6% of Apple professionals completely stopped using Zoom
    • 30% of Cisco professionals using Zoom less

  • 35.2% of professionals are worried their information may have been compromised
    • 34.1 of Amazon professionals are worried their information may have been compromised
    • 55% of Apple Corporation professionals are worried their information may have been compromised
    • 51.5% of Microsoft professionals are worried their information may have been compromised
    • 46.8% of Google are worried their information may have been compromised

Although Zoom had great intentions, they were attempting to accommodate the workforce during a pandemic quickly. That rapid growth left the platform’s vulnerabilities exposed. “I really messed up as CEO, and we need to win their trust back. This kind of thing shouldn’t have happened,” Zoom CEO Eric Yuan admits. The organization took accountability for its missteps but will have to forego market share to competitors until it repairs it’s reputation and earns back trust. 

Prior to COVID-19, many of the conversations on Blind revolved around the community sharing benchmarks that allowed others to maximize their total compensation when interviewing at various companies. Post Corona, we have seen a dramatic increase in search keywords and content related to layoffs, hiring freezes, working from home, and H1B visas as the crisis evolved. In a similar trend, we noticed our users discussing their opinions and experiences while using Zoom. Zoom has had some glaring problems of privacy and security; one user at Amazon rightfully asks, “Is Zoom doomed?” Privacy-minded professionals are expressing their concerns. As some companies, like Google and Tesla, outright ban Zoom, professionals are depending on platforms Skype, Google Hangouts, and Facetime to stay connected. It appears that we will all be reliant on these video conferencing technologies for the foreseeable future, and professionals not only want to stay connected but need to be secured. What steps can companies and professionals take to ensure their information is protected while making our new digital reality work?