Executive Summary

The first half of 2020 saw video conferencing platforms become central to enterprises' strategies in navigating the disruptions from the coronavirus pandemic. This momentum in the video conferencing space has ignited a fierce battle among companies trying to capitalize on peak demand spurred by the pandemic.

Three Key Questions This Report Will Answer:

• How has the pandemic changed enterprise video conferencing?
• What metrics do video conferencing software platforms need to stand out along in order to secure status as a company's primary solution?
• How well positioned are video conferencing vendors to build long-term loyalty after the pandemic subsides?

WHAT’S IN THIS REPORT? In this report, Insider Intelligence stacks up five key players to predict how the video conferencing market will shake out after the pandemic. We analyze Zoom, Microsoft Teams, Google Meet, Cisco Webex, and BlueJeans, which were selected based on existing market reach, brand awareness, and feature-set leadership, and analyze their strengths and weaknesses, and how that positions them to secure status as an enterprise's preferred video conferencing platform that can last well beyond the pandemic.