Products

EMARKETER delivers leading-edge research to clients in a variety of forms, including full-length reports and data visualizations to equip you with actionable takeaways for better business decisions.
PRO+
New data sets, deeper insights, and flexible data visualizations.
Learn More
Reports
In-depth analysis, benchmarks and shorter spotlights on digital trends.
Learn More
Forecasts
Interactive projections with 10k+ metrics on market trends, & consumer behavior.
Learn More
Charts
Proprietary data and over 3,000 third-party sources about the most important topics.
Learn More
Industry KPIs
Industry benchmarks for the most important KPIs in digital marketing, advertising, retail and ecommerce.
Learn More
Briefings
Client-only email newsletters with analysis and takeaways from the daily news.
Learn More
Analyst Access Program
Exclusive time with the thought leaders who craft our research.
Learn More

About EMARKETER

Our goal is to unlock digital opportunities for our clients with the world’s most trusted forecasts, analysis, and benchmarks. Spanning five core coverage areas and dozens of industries, our research on digital transformation is exhaustive.
Our Story
Learn more about our mission and how EMARKETER came to be.
Learn More
Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Contact Us
Speak to a member of our team to learn more about EMARKETER.
Contact Us
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Advertising & Sponsorship Opportunities
Reach an engaged audience of decision-makers.
Learn More
Events
Browse our upcoming and past events, recent podcasts, and other featured resources.
Learn More
Podcasts
Tune in to EMARKETER's daily, weekly, and monthly podcasts.
Learn More

Nubank turns sights toward monetization with paid account

The news: The Brazilian neobank giant has rolled out the Ultravioleta account and its accompanying metal debit card—a paid account with a slew of premium features, including 1% cash back on purchases, which grows if the user doesn’t withdraw it; VIP airport lounge access; and travel medical insurance, among others.

An Ultravioleta account costs R$49 ($9.50) per month, though the fee is waived if 1) a user’s average expense on the card is at least R$5,000 ($969.74) in the previous 90 days; or 2) they have a total of at least R$150,000 ($29.092.19) invested between Nubank and its subsidiary, broker Easynvest.

Why it’s worth watching: Ultravioleta is Nubank’s first paid account and represents a major strategic pivot for the world’s largest neobank as measured by account holders.

Nubank appears to have perfected the neobank strategy of pursuing rampant client growth first and worrying about profitability later. At 40 million customers, it is by far the biggest neobank in the world, according to that metric. (For context, the UK’s biggest neobank by customers, Revolut, had well under half that total at the end of 2020: 14.5 million.)

By launching a premium account tier that charges a monthly fee, Nubank is positioning itself to convert its gigantic client base into a steady revenue stream independent of debit card usage. If it can convince just one out of every 10 members to become an Ultravioleta customer, Nubank would stand to gain as much as $38 million in revenue.

Why it matters: In addition to driving profit, Ultravioleta could also help Nubank deepen its customer relationships.

Nubank customers who are interested in Ultravioleta perks can avoid paying its fees by ramping up their spending or investing activity to meet the neobank’s thresholds for a fee waiver. This could motivate customers who use their Nubank account as a secondary account to become more active. Nubank can also dangle free access to Ultravioleta as a powerful incentive to maintain customer loyalty among those clients who are already engaged enough to meet the fee waiver thresholds.