3 Trends Changing How Providers Are Serving HNW Consumers
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About This Report
With $68 trillion in assets set to transfer to younger generations over the next 30 years, wealth managers who target high-net-worth individuals (HNWIs) must adapt by using digital solutions to enhance their existing white-glove services—not replace them.
3 Trends Changing How Providers Are Serving HNW Consumers
Insider Intelligence Interviews
Read Next
Sources
Media Gallery
Executive Summary
With $68 trillion in assets set to transfer to younger generations over the next 30 years, wealth managers who target high-net-worth individuals (HNWIs) must adapt by using digital solutions to enhance their existing white-glove services—not replace them.
3 KEY QUESTIONS THIS REPORT WILL ANSWER
What is the current state of the HNWI demographic?
How are the pandemic and wealth transfer affecting the audience of wealth managers targeting HNWIs?
How can wealth managers augment their existing services with digital solutions to better serve clients moving forward?
WHAT’S IN THIS REPORT? This report examines the key characteristics of high-net-worth consumers in the US—which is home to the highest number of HNWIs worldwide—and their financial services needs. It looks at how the HNW investor-wealth manager relationship has changed in recent years and how it will evolve amid a massive generational wealth transfer. And it identifies three major trends that will dictate how providers serve HNWIs going forward.
KEY STAT: Even a bearish forecast scenario of worldwide HNWIs’ wealth will see this group’s capital grow from $71 trillion in 2020 to $83 trillion in 2024, while the base forecast expects growth from $76 trillion to $101 trillion in the same period, per management consultancy Oliver Wyman.
Here’s what’s in the full report
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Table of Contents
Executive Summary
Key Points
Introduction
Who Are HNWIs?
What Do HNWIs Want From Wealth Managers?
3 Trends Changing How Providers Are Serving HNW Consumers
Interest/Willingness to Pay for Value-Added Services* According to High-Net-Worth Individuals (HNWIs) vs. Ultra-HNWIs** Worldwide, by Age, July 2020 (% of respondents in each group)
Interest/Willingness to Pay for Value-Added Services* According to High-Net-Worth Individuals (HNWIs) vs. Ultra-HNWIs** Worldwide, by Age, July 2020 (% of respondents in each group)
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